Here's what you'll learn:
- What they have to offer.
- How it can help you with your Twitter and Facebook management.
- How it will improve the overall engagement in your accounts.
If you are interested in all of this, keep reading. It's going to be great =)
The Ultimate Commun.it Review
What is Commun.it?
Commun.it is a (customer) relationship management tool for Twitter.
It automatically identifies influencers, supporters, and prospects.
After that, it helps you stay in touch and engaged with those people by notifiying you about important contact points and prompting you to re-engage if you neglect a relationship.
Each relationship is presented with its own context; quick stats on the number and type of engagements you have had and an immediately visible history of all those events. Pretty cool right?
Essentially, the tool helps you establish real connections and build relationships by acting as your social media assistant (basically an extremely cheap VA - virtual assistant).
The dashboard is very neat and clean. You are one click away from the main features offered by Commun.it, which makes your experience so much better.
Within the tool, you can find different tabs like:
I will explain what you can find in every tab and share with you examples on how you can use them.
So, keep reading 🙂
The actions tab is very neat and clean. It gives you quite a few possible actions, like:
- Sharing your followers top tweets.
- People you might want to follow.
- The ability to thank new followers.
- Share the love (thanking people for being top value members in that week).
- Consider to reply.
All of this actions are one or two-click tools, which is something I love so much (it makes engaging with my audience much easier).
For example, let's say that I want to share one of my follower's top tweets.
Here's how you'd do it:
Share Top Tweets
As you can see on the image, once you've selected the tweet that you want to share, you click the retweet button and Commun.it will immediately create your tweet for you.
Of course, you can edit this tweet if you want or share it as is on Twitter.
Also, Commun.it integrates with Buffer for easy scheduling (one-click feature as well).
Share The Love
Share the love is a feature that helps you thank your followers for being top high-value members in any given week. This makes a huge difference when engaging your audience.
For example, when you mention someone on one of your tweets, you are acknowledging them for something.
That makes us feel good, special in a way. And that can make a huge impact on the engagement you receive from your audience.
Acknowledge your audience when they need to be, that makes us human
Thank New Followers
Thanking new followers is a great way to start engaging with them, get to know them and show that you really care.
They could have followed somebody else, but, they decided to follow you.
Make it worth it for them.
Thank people for following you, showing that you care makes a huge difference
The community tab is the one I use the most, after all, connecting with my audience is what allows me to truly get to know them and to get link building opportunities.
Now, here's what you can do in this tab.
The high-value members section allows you to see which are the people that are most important at the moment. Here's what I meant by that:
Whenever you spot your top engaged people, what you want to do is to actually talk to them, continue the conversation and get to know them even better.
As you can see, this is very easy to do and has given me many great opportunities to interact with influencers and subsequentially, get link-building opportunities.
For example, I got to interact with John Carson from Pure Hearts International, he runs a non-profit, loved what I saw and decided to contact him.
Here's my interaction with him:
Remember this is social media marketing, which means that you need to be social, talk to people you find interesting, build relationships and grow from there.
Nowadays, SEO is all about relationships and that is why social media has become a key factor in your success.
Now that you know this, let me ask you something are you truly interacting with people?
Monitoring has helped me track my mentions, every time someone shares one of my links and get involved in a deeper level with my audience.
Also, this feature could be very helpful if you are running a contest. 😉
The community section is where I spend most of my time when I utilize this tool, after all, here's where all the engagement happens (or, at least, most).
As you can see in the image above, in this section you can find:
- Prioritized feed
- High-Value members
- New unfollowers
- New followers
- Consider to unfollow
- Consider to follow
- Consider to reply
- Unreplied direct messages
- Consider to Re-engage
- Not following back
- Who mentioned me
- Who retweeted me
- Who favorite me
- Share top tweets
I will not explain all of them, after all, their names are very explicit and make understanding a lot easier.
However, the prioritized feed is not as explicit as the rest.
So, let me explain it a little bit.
Prioritized Feed is where the top actions of the day are listed, meaning, what Commun.it thinks is highly important for you to pay attention to.
For example, today it showed me people I should consider following, people who mentioned me, people that started following me and even those who unfollowed me.
This particular feature has helped me concentrate on the top actions I need to take for my account and has saved many hours of frustrating manual work.
Group management is very easy with this dashboard, you can add and remove people from existing groups or create new ones.
For example, if you want to add a new group.
Here's how you do it:
Ok, now let me tell you how lead generation works and how to monitor keywords.
Lead generation is very easy to do. Honestly, I've tried many lead generation software for Twitter and most are very lacking and the ones that are great, are very expensive.
Which is why I was very thrilled when I tested this tool for the first time.
Now, let me show you have lead generation works:
There are three ways to find leads with this tool:
- Job Titles
Here's how you do it:
The way mentions work is by showing you people based on their recent tweets or most used hashtags. These are listed by relevance depending on the tweet itself.
Here's how you find new leads:
After that, simply add the hashtags or keywords you want to discover.
If you want to find the best hashtags to target, I recommend you use
This tool gives you the all-time Top 10 hashtags related to #yourhashtag.
It works in a similar manner to mentions, however, in this case, it checks not only tweets but profiles in order to show results. And, they are added in the same manner as the previous example.
The competitor lead generator is very useful to find people that you know for a fact that are interested in your niche, after all, they are following your competitor and you can engage with them right away.
Here's how you find new leads through your competitors:
Now, run a quick search on Twitter's search box with your niche keyword and add your competitors to the analysis tool.
Once you save, you'll get a list of your competitor's followers.
All you have to do now is engage with them and start following =)
Good and Bad
Just like with any other tool, there are good things and bad things that should be addressed.
Here's a list of the ones I consider to be of great importance:
- Nice and clean design.
- Easy access to all the features of the tool.
- Very easy to use.
- Connectivity with Buffer for easy scheduling.
- Most of the features are 1-2 click actions.
- Personalized reports.
- Immediate suggestions on the course to take with your audience.
- Lead generation is not automated 🙁
- You need to save your credit card to start their free trial.
The overall pricing for the tool is very cheap in my opinion.
Here're the current plans they offer and what they bring to the table:
8 Team members
24 social profiles
Unlimited monitor items
Unlimited custom groups
Unlimited followers analyzed
$139 / month
4 Team members
12 social profiles
Unlimited monitor items
Unlimited custom groups
Unlimited followers analyzed
$39.99 / month
2 Team members
6 social profiles
Unlimited monitoring and leads items
$29 / month
The business plan is the one I have and to be honest, I don't need more than that.
It's like having a really cheap VA working for you 😉
The Commun.it tool offers a 14-day free trial, you can cancel or downgrade at any time.
If you want to check out the tool, just click on the button below and start your free trial and even if you don't want to upgrade to the business plan, you can continue with the free account.
However, you'll be limited to 20 actions per day.
Still, it's a great tool to use and it tells you whom to engage with and when :)
If you want to check out the business plan, I managed to get you a 50% off the annual plan. Just click on the button below 🙂
Did you find this review helpful/useful? Share it on your favorite social network 🙂
Twitter management can be very time-consuming and somewhat hard to do, however, Commun.it makes it so much easier and saves a ton of time.
If you want to try the tool, remember that they offer a 14-day free trial.
Having said that, I would never recommend it if you are not serious about using Twitter to engage with your audience and potential customers.
You can use the free version but to be completely honest, it's extremely limited. You can only do 20 actions per week...
Still, it's worth using their free trial and triying it out for yourself.
Now, I'd like to ask you something:
- What Twitter management tool you are using?
- Have you ever used Commun.it? Will you?
Let me know in the comments below :)